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(12-23-2015, 01:02 PM)PTC Hetty Wrote: If you set his console as your home console, and he sets his up as yours, any game you buy on either tag will be available on both.

Aw no way! I've just recently bought a couple games for my son which I already had, could of saved some money if I had of known this. Never mind it's done now.
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I put a thread up about game sharing a while ago Dean MUFC, shame you missed it bro Sad
(12-23-2015, 05:00 PM)bongmaster00 Wrote: I put a thread up about game sharing a while ago Dean MUFC, shame you missed it bro Sad

I've just realised it was only Halo MCC I bought my son, which I already had and only paid £27, it could of been worse and spent a hundred or two on games I already had.

(12-23-2015, 01:02 PM)PTC Hetty Wrote: If you set his console as your home console, and he sets his up as yours, any game you buy on either tag will be available on both.

You mean if I sign in my profile on his Xbox and set it as my home console, then vice versa on my Xbox?
While the games from my profile are downloading on my son's Xbox, is it ok for me to just sign out and delete my profile from his Xbox or do I have to keep it on?
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Not sure where else to post this as I didn't see a rant thread but Ubisoft Uplay are useless! I'll just copy and paste the conversation I had with them.

MacMUFC92/18/2016 12:42:21 PM
You have deleted the wrong account, the account I asked to be deleted was MacMUFC9 but instead you deleted DEANO_MAC_08 which had all my games and points on, all I wanted was my email changed from to to the DEANO_MAC_08 account but you have now gone and deleted it. Where do we go from here?

Bruno2/5/2016 1:34:09 PM
Hello MacMUFC9,

Thanks for waiting for our update and sending me the information I have requested to be able to delete your account.

I would like to start by apologising for the time that I have taken to get back to you on this ticket. We aim to reply within 48 hours, sadly this is not always possible. We are doing our best to improve our service to ensure our responses are as quick as possible.

Once you have received this email the account DEANO_MAC_08 has been deleted and your email has been added to this account you contacting me from.

You should be able to link your xbox now to the account you contacting me from.

Thank you for your understanding and if you need anything else please let me know I will be delighted to help you again.

Best Regards,

MacMUFC91/31/2016 10:49:57 AM
The account I was referring to from the last message is under the username DEANO_MAC_08, because I've changed the email address that was with this account, I now can not log-in.

MacMUFC91/31/2016 10:31:59 AM
I seem to have a problem, on my other Uplay account which I was currently using, was under my old email address, I decided that I would just change the email address to the one I recently asked to be deleted. Only now that when I log in the account I requested to be deleted had carried over so therefore I've lost the account which was previously under Is there any way to recover it?

MacMUFC91/29/2016 8:34:37 AM
1. Yes, I want my Ubisoft account MacMUFC9 using the email address to be completely deleted from the system
2. I am aware that my Ubisoft Games list below will be permanently banned,[ No Games ]
3. I was informed that any connections to Ubisoft services will be lost permanently. My username will be permanently blocked after deletion and cannot be reactivated at any time.
4. I do not have any current order with the Uplay Shop for this account.
5. I understand that the deletion is final and cannot be undone.
6. I understand, agree and accept the consequences of the account deletion and I permit Ubisoft to delete my account.

So I specifically asked for them to delete the recent MacMUFC9 account but they deleted the other one which had a lot of games and U points. They've mess up and I know now there is no way they can recover the deleted account. Absolutely fuming I am.
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That's pretty poor customer service. Have they confirmed they can't do anything about it?
Xbox - captainhetty Friend Code 4141-6343-5085
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Not yet I've only just sent them the message saying they deleted the wrong account not even an hour ago. It's not the end of the world but I had a lot of U points saved and I liked buying certain in-game things for the games that came out.

I think when I sent the message mentioning about my old Uplay account DEANO_MAC_08 which I was trying to recover, they read it wrong and thought I wanted that deleted but I copied and pasted confirming I wanted the recent account MacMUFC9 deleted.

Edit: It's all sorted now, Bruno got back to me and said if I wish he could recover my account or just transfer all my actions to the account I'm now using, I was surprised because they say once an account is deleted there's no way to recover it and it's gone forever but good old Bruno has gone and redeemed himself.
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